Human Resources Blog

Tuesday, April 15, 2014


We face many challenges in our work lives. Pressure to perform well, meet deadlines, prove ourselves each day, and in the health care industry to make sure we provide the best care possible for the patients and families we serve.

Wow, that's a lot to handle!

One Step At A Time
Too often I see people trying to accomplish "everything" each day. They put the weight of the world on their shoulders and expect to be successful at every turn. That simply isn't realistic. Sure, we can all get a lot done each day...but other days we can work and work and feel like we haven't accomplished a thing!

Frustrating? Sure. Demoralizing? Absolutely not!

One of the fundamental keys to success in the workplace is keeping a broad perspective on the work that needs to get done. Of course we have daily deadlines or important tasks that cannot wait. But if we get too focused on our to do lists that seem to get longer not shorter, we'll never be able to see the big picture.

Think Big Each Day
One of the ways I avoid getting too caught up in the details of my work life is to spend a few minutes each day "thinking big." What does that mean? Well, it means looking beyond my means thinking about the possibilities of the work I means imagining a future that is better than today. 

You can do that too...regardless of your role, or job title, or company where you work!

Start Today
I challenge you to think about how you can help your organization grow. Consider what you would really like to be doing each day. I know you've thought about these it's time to put your thoughts into action! Write down your ideas and share them with a colleague or supervisor.

You can start making a difference today!



Friday, March 28, 2014

#ACHradio is Back April 2nd!

Our Internet Radio Show is a hit! Our next episode will be broadcast Wednesday, April 2nd at 12:30 eastern time. We'll be doing a live show from a mystery tune it to find out where we'll be traveling.

We'll be interviewing Melissa Macogay, RN who is one of our dynamic Nursing leaders. Melissa has been featured on our HR Blog and is responsible for several busy units here including our pediatric intensive care unit.

Simply follow this link and check out our show...and remember to use the #ACHradio hashtag on twitter so you can participate in real time!

#ACHradio with Melissa Macogay, RN
Wednesday, April 2nd
12:30 - 1:00 eastern time

Have a great day everyone!



Wednesday, February 26, 2014

We Have Big News!

One of the things we love about working at All Children's Hospital is that our culture is open and encourages trying new things. Here in human resources we've made many changes over the last few years, including a huge commitment to incorporating social media into our daily work life. (And for some of us like me, social is now embedded in the rest of my life too!)

Now it is time for us to take another step forward. We want each of you to learn more about our organization and the people who work here that make it truly remarkable. Weekly blog posts and occasional stories on our facebook page just aren't enough to connect you to us. 

So we've decided to launch our own Blog Talk Radio Show!

What Is Blog Talk Radio
I'm glad you asked! Blog talk radio is similar to a "regular" radio talk show, but ours will be broadcast over the Internet instead of an FM or AM frequency. But you can still call in to participate (646)-564-9637!  

Click this link to find our show!

How Does It Work
Just like any other talk show, we're going to interview a wide variety of guests from our organization to give you an inside look at what really goes on in a world-class specialty children's hospital.

There is also a unique component that incorporates our #ACHradio hashtag into our show. When you're listening to either a live show, or if you're listening to a replay, you can comment, or ask questions via twitter. (If you don't have a twitter account you can follow this link and sign up today!) 

All you have to do is include the #ACHradio hashtag in your tweets and we'll get back with you. It's that easy! 

Wednesday, March 5th at 12:30 pm - 1:00 pm eastern time! 

Click this link to get to our show!

Call us at (646)-564-9637 to participate live, and use the #ACHradio hashtag on twitter!

Our plan is to have two shows per month on the 1st and 3rd Wednesdays. It's going to be awesome!

We hope you check out our show!


Wednesday, February 19, 2014

Step Out of Your Comfort Zone

I am a creature of habit. I love my morning work commute evening workouts...I love them all! There is comfort in knowing how my day will generally go, even when I know there will be an occasional crisis that needs my immediate attention. I feel comfortable in my routine.

That is not a good thing.

Comfort Does Not Equal Growth
When I think about the times that I've experience professional growth it has never been during a period of "comfort." Sometimes it's been when I'm under stress and had to process new and challenging circumstances. Those times aren't very fun, but they do prove two important things:

1 - we can handle a lot more than we believe 
2 - we really can handle a lot more than we believe (it was worth saying twice!)

The other times I've experienced professional growth, and candidly more fun, are when I've pushed myself to try new ask challenging push my colleagues to think differently...and force myself to do something new.

Sometimes I've pushed so hard that I didn't have a best practice to reference. I just went for it! Did my plans work every time? Of course not. Is it okay to try something and learn that it isn't a long term solution? Of course it is!

Your Choice
Not everyone is confident enough to step out of the comfort of their routine. That's okay. But if you are looking to move contribute in new and meaningful ways in your organization, it's time to reconsider the limits you've placed on yourself.

Give it a try today...even the smallest step can bring a new level of confidence!



Wednesday, February 12, 2014

3 Tips To Manage Your Time

One of my my greatest challenges is managing my time. Like many of you, I put in long hours at my job; and for me, I need to add a couple of hours of commuting time each day on top of that. It's okay, because I love my work, and the team of people I work with here at All Children's Hospital is terrific.

But simply liking your job doesn't mean that the challenges of managing your time go away. Here are some of my favorite time-saving tips that help me keep my sanity!

1. Use Your Calendar (the digital one!)
This may sound ridiculous, but making sure everything in your life gets on one calendar (no splitting between a "work" and "home" version) is essential. Without this first step, the rest of your journey to being organized and maximizing your precious time is guaranteed to fail.

2. Find Apps That Work For You
We all have so many things that we have to accomplish in a day, week or month that it almost feels overwhelming at times. I have found that keeping all of my meeting/club/hobby/you-name-it notes in Evernote has made a huge difference in my performance. Not only do I always have all of the notes from every meeting I attend; I don't have to deal with all of that wasteful paperwork! 
The other can't-live-without app for me is Wunderlist. This neat tool allows me to organize all of my tasks into categories, and sub-categories, so I can stay on top of all of my obligations.

3. Block Off Time to Get Things Done
Now you know why #1 is so important. If you're not using your calendar, you're never going to be able to ensure you schedule time to get your work completed. Forcing blocks of time onto your calendar is a critical step in managing your time wisely.

You're also going to need to learn to say "no" once in a while to meeting requests, or other time wasters. Protecting your time, staying organized, and giving yourself a chance to actually get your work done will ensure you take control of your time.

Let's face it, it's no fun when time is managing us!



Wednesday, February 5, 2014

Who Do You Inspire?

That title may sound a bit odd. Inspire? Me? Before you completely dismiss this post, take a moment and think about who you interact with each day. Consider your coworkers who you spend so many hours with each week. Think about the leaders in your department who you interact with on a regular basis. What about your customers, patients, or vendors who you see "all the time."

Inspiration Isn't Always On A Grand Stage
We've all seen famous speeches, or at least clips of them on YouTube, which have inspired millions of people. Are we going to inspire on that scale? Probably not. But that doesn't mean we can't make an impact in our world. In fact, you may have already done so and you don't even know it!
Let's reconsider the list from above, and start with your coworkers. Have you reached out to help a colleague after a difficult day? Have you taken a few minutes to listen to their problems, whether they were work related or something on the home front? 

I'm guessing you've done that many times. Guess what, that is one way you have inspired others!

Next let's consider your customers. How do you treat them? Are you sensitive to their needs, attentive to their concerns, and focused on going the extra mile for them? Those are the types of things we do at All Children's Hospital everyday. And yes, we're inspiring others through the work we do!

But We Can Still Think Big
It turns out we don't have to look very far to realize that we do inspire others. I don't know about you, but for me and our amazing team of professionals, it feels pretty good. Why don't you think about your impact the next time you lend a helping hand to a colleague. You might just be making a much bigger difference in their life than you ever imagined.

- Jay


Wednesday, November 6, 2013

A Powerful Moment Brought Me To Nursing

Today's post is from a new member of our blogging team! Terri Kleinman, RN is one of the recruiters here at All Children's Hospital who brings a unique combination of clinical and human resources experience to her position. This is Terri's first post!

Powerful Moments
I remember the moment I knew I wanted to be a nurse.  At 14 years old, I witnessed a motor vehicle accident while walking across a bridge over the lake where I grew up.  The accident involved two of my classmates, one of whom was ejected from his car just before it tilted over the bridge railing and crashed into the lake.   

My classmate landed on his back in the middle of the road.  I remember running and kneeling beside him.  Although he was conscious and able to communicate, he could not move and was very frightened.  

I wanted to do something, but didn’t know what to do.  When I realized he was not visibly bleeding from anywhere, all I could think to do was hold his hand and talk with him.   

As I reassured him that help was on its way, he seemed relieved and calmed down a bit.  My friend ended up being okay with only a few minor injuries.   I, on the other hand, could not stop thinking about how I wanted to learn the skills to be able to take care of someone who needed help.

On My Way
Many years later after becoming a wife and mother, I finally achieved my goal of becoming a Registered Nurse. How rewarding it was to pass the NCLEX after so much hard work.  I couldn’t wait to take care of patients!   

What a thrilling nursing journey it has been.

Although I have worked in health care for 26 years, working with the title ‘RN’ makes me most proud!  I feel so fortunate to have experienced many exciting nursing opportunities; from neonate to geriatric, from bedside to Catheterization Lab to Cardio-Vascular Operating Room; and from local community nursing to cardiac surgical mission work in the Dominican Republic, and so much more.

The most memorable and rewarding experience for me was when I scrubbed in for my first heart transplant surgery. I literally held in my hand an infant heart waiting to be placed into the receiving patient’s chest.  There are no words that can describe what you feel in a moment like that.  I only know I felt privileged to have been part of an amazing All Children’s cardiac surgery team.

Always Growing
In fact, most all of my amazing experiences have been at All Children’s Hospital.  Do you know why?  It is because All Children’s encourages unlimited professional development.  It is because All Children’s provides the support to achieve your professional goals. 

Terri Kleinman, Professional Recruiter"It is the culture and diversity of All Children’s Hospital that excites and instills a desire to learn and grow."

Yes, because of All Children’s Hospital I am now in a role in which I have the honor and privilege to build relationships with talented professional health care providers. Just like you, I have the desire to learn and grow; and working in this great place where we take the best care of children is just about perfect…only at All Children’s Hospital. 

- Terri